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AR Collection

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In the months and years ahead the collection industry will rely more and more on text and e-mail messages with consumers to collect delinquent accounts. This is driven by the fact that millennials are simply declining to answer the phone to speak to a bill collector —or anyone else. What’s more, from the consumer’s perspective, a digital conversation concerning an unpaid account is a much less confrontational social interaction than a telephone call with a…

A bill neatly folded into an envelope dropped by the mailman eagerly awaiting in a mailbox seems a distant memory. Oh, how the times have changed. We happily give out street names and postal codes but think twice before sharing a Facebook handle, mobile number or email. As we move from one home to another, our virtual messaging services remain, static and unchanging. No one can deny this: technology has forever changed how we communicate…

From left to right: André Maynard – VP Québecor, Amir Tajkarimi – CEO Lexop, Jean-François Pruneau – President Vidéotron, Antoinette Noviello – VP Vidéotron, Michel Jamati – VP Lexop, Jean-Olivier Bouchard – VP Lexop. Version française ici Montreal, January 21st, 2019 – Following a successful pilot project deployed in partnership with Videotron, Lexop is proud to announce the integration of its Certified Email™ technology within the customer-accounts department of Videotron, Canadian leader in telecommunications and…