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In the months and years ahead the collection industry will rely more and more on text and e-mail messages with consumers to collect delinquent accounts. This is driven by the fact that millennials are simply declining to answer the phone to speak to a bill collector —or anyone else. What’s more, from the consumer’s perspective, a digital conversation concerning an unpaid account is a much less confrontational social interaction than a telephone call with a…

A bill neatly folded into an envelope dropped by the mailman eagerly awaiting in a mailbox seems a distant memory. Oh, how the times have changed. We happily give out street names and postal codes but think twice before sharing a Facebook handle, mobile number or email. As we move from one home to another, our virtual messaging services remain, static and unchanging. No one can deny this: technology has forever changed how we communicate…

From left to right: André Maynard – VP Québecor, Amir Tajkarimi – CEO Lexop, Jean-François Pruneau – President Vidéotron, Antoinette Noviello – VP Vidéotron, Michel Jamati – VP Lexop, Jean-Olivier Bouchard – VP Lexop. Version française ici Montreal, January 21st, 2019 – Following a successful pilot project deployed in partnership with Videotron, Lexop is proud to announce the integration of its Certified Email™ technology within the customer-accounts department of Videotron, Canadian leader in telecommunications and…

If you’re like a lot of lawyers, you want to get in on the legal tech game but you just don’t know where to start. The number of options out there is mind-boggling, and it feels impossible to know which is the best fit for your firm. You might even feel bad for sitting on your hands all this time. The good news is that it probably wasn’t such a bad idea to wait. Legal…

Many businesses have come to rely on the office trifecta: Word, Outlook and the fax. Law firms are no different, but there some pretty convincing reasons to question whether these general-purpose technologies are really the best choice. These tools were designed for general users, and are therefore not adapted for the increasingly complex reality of producing, handling and transmitting legal documents. Some things to consider are how factors such as human error, administrative burden, consolidation…

Legal tech hasn’t really made a great deal of headway in most law offices. As a law firm, your current and future clients have, however, become used to a certain level of technology in other services they use – from online banking to electronic medical records to ordering groceries on the web. If your law firm wants to appeal to these more tech savvy individuals, it might be time to introduce a few simple upgrades…

Has your law firm’s profitability flatlined? If so, you’re not alone. Although modest growth has been observed in the last couple of years, widespread overcapacity means that law firms’ tried and true profit-raising strategy of boosting market share simply won’t cut it anymore. …But don’t despair. There are plenty of simple ways to resuscitate your law firm’s profitability. #1 Back off the back office Everybody knows that people are a company’s best asset. But they…

As an attorney, does your state allow you to serve documents by email? The service of documents between counsel remains a dominant task in legal proceedings.  Whether it’s in the United States or Canada, attorneys have to serve documents to each other according to the rules of civil procedure of their jurisdiction (State, County, Province…). This usually involves traditional delivery methods such as process servers, couriers, registered mail, or in-person handoffs. The reason why these…

Clio Integration Clio is one of the most widely used practice management tools, helping legal professionals around the world streamline their day-to-day operations. But a single product can’t possibly do everything. Recognizing this, Clio provides for easy third-party integration with other useful legal tech products, thereby widening its ever-growing range of functionality. Such integrations empower both Clio and its partners to further meet the needs of today’s law firms. That’s why our Lexop-Clio integration is…

When we discover something amazing – whether it’s a new local coffee shop or a tool that improves the way we work – we want to share it with people we know so they can also benefit from it. The ability to manage, track, and prove the delivery of all sensitive communications from a unique platform makes Lexop a must have for our users.  Many of them heard about Lexop from their own network. In…